Loading... Please wait...

Shipping & Returns

FLAT RATE POSTAGE of $8 for all orders.  

These rates are for Australia only. International orders, postage cost will be calculated at checkout or please contact us for an alternative shipping option.

All parcels are delivered by Couriers Please, Fastway or Australia Post.

Delivery is an estimated time of 2-5 business days from leaving our warehouse.  All orders are normally processed and sent with 48 hours of payment being received Monday to Friday.

If you have any further inquiries relating to shipping/delivery please email sales@giftedhands.com or through our contact us page.

Returns Policy

You may return a product within 14 days of purchase for a full refund if the product is faulty or damaged. 

You should expect to receive your refund within 7 days of giving your package being returned and processed by us. 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.  If you logged in as a guest, please contact us at sales@giftedhands.com.au or through our contact us page.